Vacant job

Do you want a varied service role in an international and professional environment? There is now an opportunity to work with customer support and administrative tasks in a company where quality, collaboration, and development are in focus. About the company The company is a global information and analytics firm that helps organizations make better business decisions. They offer services and solutions in risk management, business information, and data-driven insights, focusing on supporting customers to grow and minimize risks in various markets. The company has an international presence and works with clients across many different industries. We will tell you more in an interview. About the position You will handle incoming inquiries via phone, email, and chat, and your main tasks will involve questions regarding invoices, order disputes, and support for our products and services. An important part of the role is to collaborate closely with the finance department to resolve invoice-related issues correctly and professionally. Who are you? You are solution-focused, responsible, and quality-conscious, with an easy ability to adapt and thrive in a fast-paced and varied role. As a team player, you contribute to a positive and cohesive team while being self-driven and taking personal responsibility. Therefore, we are looking for someone who is meticulous, service-oriented, and used to handling multiple inquiries simultaneously. We also see that you

• Have previous work experience (preferably in service or finance, but not a requirement).

• Agree to a background check, including credit check.

• Express yourself fluently in both Swedish and English, in both speech and writing.

It is an advantage if you have worked in Salesforce and have experience in Microsoft-based IT environments.

Practical information Start: By agreement Employer: We will tell you more about the company in the first interview. Scope: Full-time, permanent employment with an initial probationary period (consultant through us at Workz) Salary: Individual salary setting, collective agreement applies Location: Centrally in Stockholm Working hours: Office hours

Workz offers you Workz specializes in customer service and offers both training and ongoing coaching in communication, customer management, and business professionalism, and you will be certified after completing the training.

You will receive a collective agreement, wellness allowance, and support from a dedicated operational manager.

We create a safe working environment where you as a consultant can grow, both personally and professionally.

Application We conduct tests as the first step in the recruitment process. The test will be sent to your email immediately after applying and must be completed to become a relevant candidate in the recruitment process. Contact: If you have questions, please contact our recruitment team at [email protected]